Very good service from Becky, very informative and helpful. We couldn't have done it with her.

Amazing service and Becky is fabulous, always on the phone when I needed help. Very easy and took the stress off me. Highly recommended!

Really happy with the service I have had from you guys. You were very proactive in chasing the mortgage company on my behalf and keeping me updated on the progress.
Thanks for all of your assistance.

Positive feedback for Becky. Early contact to discuss options when the current mortgage product ends;
Various options were ready to be discussed at the time of contact which suited our current situation;
Life insurances discussed and easily understood;
Quick and easy transition to new product.
Thanks

I felt highly valued and very satisfied. Everything done very nicely and very quick. I would recommended Becky to my friends, family & colleagues.

All options clearly explained and promptly. Overall I felt a very valued client. I am very satisfied. Cost and friendly advice provided, like most I guess it’s all magic and smoke and mirrors, but I have great confidence in using First Finance.

Quick efficient and professional. Very satisfied and I felt valued.

I would like to thank you especially Becky for all your works to assist me with the mortgage services. Despite all the difficulties that we've been through but got there eventual. For sure I will recommend you to all my friends and family. Will be in touch when I am ready for the next services from you.

Thanks very much for your help and efficient service…. if anyone asks me I will certainly give them your details…..

I have nothing but praise for the efficient and attentive service I received from First Finance. Becky kept me up to date at all stages of the process and explained the details so well that I knew I was in a safe pair of hands.
Thank you.

Becky Thanks for a fantastic service, yet again it's been a pleasure working with you and I look forward to doing so again soon.

Becky, Thank you for your support and help.

Having been referred to Becky Boxall of First Finance by a family member for my mortgage, I must say that I have been massively impressed.
Being first time buyers, we were obviously new to all the factors and options that go into a mortgage application.

Becky was extremely knowledgeable of all products and current deals and made us both feel comfortable with our choices.
We were constantly updated with the progress of our application and Becky was always on hand to answer any questions and even help with solicitors and insurances.

I will certainly be recommending Becky to friends, family and colleagues with mortgage business. I am very pleased that I chose to use such a qualified experienced broker with contacts
instead of the average high street lender.

"We were First Time Buyers and Becky here, knew exactly how to support us! She answered our questions with full detail and integrity - and not to mention, with promptness! The most special part of the service is that Becky is not only an Advisor, but a hard-working woman who puts her heart into the support she provided us, as well as managing all of her other clients - we never felt neglected! Some may call it beginner's luck or even fate, but we feel very honoured to have been given such an efficient and friendly service for our first time buy. First Finance is definitely a business that exceeds beyond expectations and we would recommend them to all of our family and friends.

Thank you so much for all your help with our remortgage and subsequent insurance policies. Your speedy responses to our endless questions and availability made a minefield seem like a walk in the park. Can't recommend you highly enough.

Hi Becky,

Just wanted to say a big thanks from myself and Naeem.

We both felt you went above and beyond your duty to aid us through this process.

We feel we would definitely recommend your services.

Once again, many thanks!

Thank you so much for everything Becky. We won't hesitate to recommend you to friends who are looking for mortgage help.

Becky without you I would not have got my mortgage! Becky reassured me, reiterated everything and nothing was too much, you are amazing!

Everything went on well - no complaints - would definitely recommend your services, reverting on other services I may require.

Having been in the finance industry most of my working life, I was personally referred to Becky Boxall of First Finance to obtain a remortgage. From the outset, and as a complete contrast to experiences over many years, Becky expressed positive interest and offered good advice on achieving my aims. She is confident and very efficient in the prompt handling and responses to the formalities involved. Compared to my previous finance experience, it was refreshing to have someone who offered personal service and always on the ball with the progress of my mortgage application. I have no hesitation in recommending First Finance

Becky, Thanks for your help with our mortgage – you are the hardest working woman on the planet!

Extremely happy with all aspects of your business so please don't change anything!

We shall certainly recommend First Finance to friends and family. We are very happy with the service that has been provided by yourselves and the follow up/information given throughout the whole process – we felt we were in a safe pair of hands!! The response to queries was quick and well explained and felt hassle free from our point of view (most of it being borne by yourselves no doubt!) We will be in touch again in the future. Kind regards and once again many thanks.

Becky, I would like to thank you for your expertise and diligence in dealing with our mortgage needs and would like to highly recommend you to my peers and friends in the industry.

Becky thank you so so much for all your help and support with setting up my mortgage. You sorted out all my finances and went out of the way all the time, even to help with things that wouldn’t benefit you! So thank you so much for making it all happen.

Becky thanks for all your hard work to get us our dream house – you’re a star and so damn good at your job!

Becky was first recommended and introduced to me by a family member as I was looking to move house. I run my own business, so I was finding it difficult to spread my time across that and being able give enough time to source an appropriate mortgage. I expected Becky to be a Mortgage Broker, but she turned out to be much more than that. As well as finding the best mortgage for my circumstances she stuck with the process at every step, giving me gentle reminders when needed, helping with forms, chasing people up and giving encouragement throughout, even dealing with solicitors and estate agents which was very much appreciated. Here in-depth knowledge of the house selling/purchasing process was invaluable, as was her efficiency and professionalism.

Due to her performance throughout this process, Becky is quickly becoming a one-stop shop for all my Finance requirements, already saving me money with an improved life insurance policy. I will continue to use Becky when required, and would not hesitate to recommend her to others.

Becky was recommended to us by the firm doing our conveyancing. We'd spoken to other mortgage advisers through estate agents and found them to be very pushy and unapproachable. That all changed when we met Becky. From our first chat, she put us right ease and took the time to explain the whole process to us. As we were first time buyers, we had many questions, most of which were probably really silly, but Becky never let us feel like that and was reassuring and professional throughout the entire process. The best thing about dealing with Becky is that she actually calls when she says she will and does exactly what she says she will! We would have absolutely no hesitation in recommending her and indeed have already done so to friends and family. Becky we will be singing your praises to the world!

Thank you so much Becky for all your help with the flat – you have been a diamond!

Many thanks for all your help & support.

The whole process was in my opinion professional and most of all done in a very speedy manner. Keep up the good work and I have always and will always recommend your services to others.

Thank you for everything you did to help us get the mortgage. The service was brilliant and fast! It was also straight forward sending in all our documents and we got them back the next day. Nothing but a massive thank you for all your hard work from the both of us and we will definitely recommend your services.

This is the second time I have used first finance , the service was as good as the first time . I have recommended people from the 1st time and I certainly will do the same again. Becky was amazing a really good personal service with calls and emails that suits my hours of work and family time is so helpful and once again saved me money.

Ms. Boxall was wonderful, informative and extremely quick to respond to any question at any time. The mortgage application documents were relatively easy to complete and submit (having approach my bank, whom I have been with for 25 years, previously 2 years ago about a mortgage and been summarily put off by the sheer scale of forms and hurdles and time scale – 6 weeks until first call, your process and documents were a joy). All was fine I have no adverse comments what so ever. I will most certainly pass on your details to family and friends if / when they are thinking of applying for a mortgage. Lastly thank you to Ms. Boxall, you made a first time mortgage and the apprehensions that go with that, an easy task.

Thank you so much Becky. A wonderful seem less service.
You have provided a worry free transition, but most of all your customer is next to none.
A very happy customer!!

Thank you so much for everything! You were amazing.

Hi Becky,
Thank you so much for all your help in the re-mortgaging process. Everything was very efficiently carried out and we will certainly recommend you to others we know.
Thank you again.

I would like to say a huge thank you to the both of you for all your help and providing me with everything I needed.

We're all so very happy.

Thanks again for all you did and pushing everything forward for me. I will definitely be forwarding your details on to friends and family.

We were extremely pleased again with your help. Becky is always very well informed and knowledgeable but what I think really makes First Finance great to work with is the way that Becky takes time to understand our specific situation and suggest the best option based on our needs rather than just a generic 'one size fits all' approach.

Back in 2014 setting up our original mortgage, Becky's help was invaluable in finding us a suitable lender (as we weren't in a strong position at the time) and now with this remortgage the initial advice was massively beneficial as I really didn't know anything about remortgaging at all!

We'd certainly recommend First Finance to any family or friends so will keep you posted if we do have anyone that needs your help.

Thanks very much indeed

I would just like to say thank you for all your help during the process of organising my mortgage.
As someone new to the whole process, I found all the information really helpful and easy to understand and the team were quick to respond to any concerns or questions I had.
Overall, I thought your organisation gave a brilliant service and provided all the facts I needed to accept a mortgage offer.
I would definitely recommend First Finance to friends and family in the future.

Thank you very much for your help with this mortgage, I have been very impressed with the efficiency with which everything has been carried out and with very limited time/effort from me, which is what everyone wants!!

Becky, Thank you so much we really appreciate your help.

We will keep in contact if there is anything further you can help with, thank you.
Where possible we will recommend your services, definitely.
Becky/First Finance have been great, our feedback would be that you have been very supportive and informative, very helpful where needed and it has made the process a lot less stressful than it could have been.
Many thanks

Thank you everything went smoothly and we adore our new home, thanks for helping make it happen for us.

Can't speak highly enough of Becky's handling of our mortgage. She is fast knowledgeable and thorough.
We have dealt with Becky on several different occasions and would not hesitate to recommend her to others.

I found the service exceptional. Matters were explained clearly and I honestly felt Becky went above and beyond the call of duty. The understanding nature of my broker Becky and the way in which she explained everything jargon free! What can be improved? How do you improve on perfection?!

Hi Becky,
Just thought I'd let you know we've completed and we moved in on Friday. Thanks so much for everything. You made it so easy and were so helpful. Will recommend you to all my friends as some are looking at buying soon.
Thanks again

Becky made us feel highly valued. Easy to work with! Easy to approach, attention to detail. Thank you! Keep up the good work!

Very satisfied & highly valued. Always very helpful and gets back to you when she says she will.

Becky and her team are superb. Very attentive, knowledgeable, excellent bedside manner whist still retaining a high level of professionalism.

We had never used a company like First Finance before (went through estate agents advisor before). Becky made the whole process stress free and extremely easily for us. Bonus also there was no fee to pay either for her services. Will continue to recommend First Finance and we shall be using them for as long as they continue to supply their services. We cannot thank you enough for your assistance. Communication was great. Her detailed explanation of the product and the insurances required to protect ourselves with amount of mortgage taken. See you in 5 years’ time.

Excellent service, would highly recommend to anyone. No improvements. Absolutely first class service.

I have been a homeowner for the past 9 years and I have achieved this with the help of Becky Boxall. I find her extremely helpful and I could not ask for a better mortgage broker to help me manage my mortgage affairs and I have no intention of going elsewhere. She was recommended to me by a friend of mine and I have recommended her to my friends whom she have also helped to achieve their life long dreams of being a homeowner. Thank you once more.

Extremely smooth process and understanding of all our needs. Perfect as usual!

Excellent efficient service as always, have and will continue to recommend Becky to everyone. I was impressed by everything!

Becky and her team are in constant contact, explaining processes and what we need to do clearly.

Everything was very thoroughly explained and contact was kept throughout the process. The time the advisor spent in going through all the detail to explain what products we were taking out is what we were mostly impressed with.

Becky has been very helpful throughout the whole process and we really appreciate her help and guidance. Thank you.

10 out of 10! I am Very Satisfied with the overall advice process. Definitely recommend. Ease…Supportiveness and helpfulness. Mr Morris, Carshalton

Kindly prompt advice given 10 out of 10.

Efficient and professional service throughout the remortgage process

Becky is always on top of things and very efficient

I am most impressed by the Customer Service received. Always striving to get the best deal. Very bespoke service.

Hi Becky,
Thanks as ever for all your help.

Hi Becky
Thank you so much for all your help. I can’t believe we actually own a house! I will certainly recommend you to all my friends.

Thank you for all your advice and support throughout the whole process.

Thank you so much for your help and patience as we battled to get all the paperwork together.
Thanks again for your help.
We will of course recommend you to others.

Thank you so much for your help, without which we wouldn't have been able to buy this new home for our family. You made arranging our mortgage and life cover so easy, put up with our lack of availability and never made a fuss of us asking the same questions over and over again! So a massive, massive, thank you.

We'd absolutely recommend you without hesitation.

All the best for now,

Becky Boxall was extremely helpful as always. 10 out of 10!

Becky has been fantastic all these years. She has made it very easy to find the right product for us. She kept on top of it whenever we needed to re-mortgage. We have been extremely pleased with the service she provided over the years and we recommended Becky and her company to several of our friends. We were most impressed that Becky sorted everything out for us. We had nothing to do which we really like. All of the hassle of dong this by yourself was taken care of by Becky and the team.

Very satisfied, Excellent as always Becky!!

Becky always does a great job. I don’t have any negatives…I just want the best job done with minimal fuss and she delivers.

Becky made us feel highly valued, very satisfied and we would recommend her to our family and friends.

A wonderful serve that should not go unnoticed. I was appreciated and everything was done so quickly. Becky was amazing. Thank you so much for what you have done. I appreciate all the hard work and effort you have put in to ensure a fantastic outcome. I was most impressed with the time taken to complete and the effort that was put into ensuring that our needs were met. Fantastic service.

Meticulous care and reason was used by Becky throughout this engagement. I was most impressed with the level of care, focus and empathy demonstrated.

Definitely recommend to our friends and family, 10 out of 10. Great advice…simple and easy to understand. Honest understanding of circumstances.

Becky is very helpful and goes the extra mile to ensure the customer is happy and gets what they need.

Thanks Becky. Over the moon is an understatement. So pleased you made it such an easy process. Speak in a couple of years.
Thanks again for all your help. We will definitely be recommending you.

Very satisfied. Excellent service and understanding of our requirements. Nothing to improve, happy with everything. I was most impressed with speed of response & willing to listen to our needs rather than just sell me a product.

Becky always gives first class service and we have referred already to friends and will continue to do so. Advise always given in the best interest of us.

Becky was very helpful and professional. If there was something I did not understand she took time to explain the process and the options available to me. During our first conversation Becky explained her services and sent across information about her company. As a first time buyer, this was incredibly crucial and helped to put me at ease, as I could tell after speaking to multiple advisors that Becky would be patient and professional.

Great company who genuinely care – I tell everyone about Becky and her team. When I have need support the team have been there, when I needed something the admin team don’t deal with they have recommended someone they think highly of.

Professional, personable and tailored advice with excellent communication throughout the process.

First Finance were sharp, knowledgeable, approachable and good communicators. We were very grateful for their advice and to have them fighting our corner when needed, so would have no hesitation in recommending them. Breadth of knowledge and ability to clearly explain sometimes complex information regarding insurance and finance.

Becky was really kind, patient and understanding. Really listened to our needs and gave good recommendations. We were most impressed with the knowledge and availability.

Very detailed advice and great service. Thought your service was excellent.

Becky is excellent, I’ve used her services before and will do so again. I continue to recommend her to friends. I cannot fault her service. I am most impressed with speed of response and clarity of information.

Becky always listens to our needs and advises accordingly. She gives us relevant information so we can make informed choices with regard to our finances. It is so reassuring to know that our personal circumstances are the priority throughout the entire process. We never feel pressured to commit to something we are not sure about. Excellent service for us.

Excellent service. First Finance provided support whenever I required even during weekends.

Very friendly, helpful and really made the whole mortgage process easy and understandable, would highly recommend! We were most impressed with the time, patience and attention to detail.

Very helpful and informative. Made us feel very comfortable throughout the process and was always willing to pick up the phone. We were most impressed with the detailed and quick responses.

Excellent customised service to your personal need. Only to be recommended!

Becky is so easy to talk to and knowledgeable. I value her straight talking and efficient and speedy action. Perfect service.

Becky has been my advisor for a number of years. She is great to work with – patient, thorough and easy to talk to. I trust her completely and very thankful we have her to help us through what can be a worrying time when it comes to buying, selling and renewing mortgages.

Extremely professional, fast and reliable service. Becky is incredibly knowledgeable and relates to our individual circumstances every time we need advice to recommend and secure products that suit us. We would never consider using any other financial advisor as we only have extremely positive experiences with Becky and her team at First Finance. Most impressed with Up to date knowledge, swift turnover.

I’ve dealt with Becky for a number of years and she makes everything so clear and easy, she is a pleasure to deal with and to know.

Always goes above and beyond. Listens to customers’ needs + provides great expertise/advice + guidance.

Becky has been great, she has been efficient, practical and informative. I have previously referred her to someone and I’ve given her name to someone recently. I have been happy with the service given. Becky was efficient and helpful. Nothing that I can think of that needs to be improved.

Thank you Becky. Excellent personal and supportive service.

Amazing communication and high level of professionalism. I was feeling more like a friend than a customer. Have already recommended to friends and colleagues. I was most impressed with Close cooperation between the teams - mortgage and insurance

10 out of 10. Helpful fast and friendly service. I was most impressed with speed and efficiency of the service.

The service provide has been amazing. Being talked through each step and the requirements in an easy to understand format made the whole process easy. Becky was also very realistic which again didn’t lead us to have any concerns. We were impressed with Everything from start to finish.

Advisor was very understanding of my situation and really explained everything to me in a very clear way. I was most impressed with The understanding my current situation.

We were very happy with every element of our experience dealing with Becky Boxall and First Finance Advice Ltd. We were most impressed with Becky’s understanding of our situation and the results of her work for us.

Becky was really friendly, helpful and personable. Would definitely recommend and use again.

Processing time was fast. Thorough knowledge of the market.

I always felt fully informed throughout the process of my remortgage. Becky was always extremely helpful whenever I had questions. I was most impressed with how helpful and responsive Becky always was when asked questions or matters needing dealing with.

The service was personal welcoming and explained throughout can’t recommend highly enough. It would be hard to get a better service. We were most impressed with how personal Becky and the team are.

Highly valued, very satisfied, Excellent as always.

We are Very Satisfied. I have already given Becky’s details to several people. Becky spends a substantial amount of time on the phone getting to know her clients.

Becky was very professional throughout and responded to our queries promptly. Friendly, professional service and promptness to respond to and answer questions we had. Keep up the good work Becky.

Becky is incredibly knowledgeable, helpful, incredibly efficient and makes any process very straightforward to complete. Nothing to be improved. I was most impressed with the speed/efficiency of completing the process, the polite and friendly manor in which the whole process is handled.

Becky is always on top of when our mortgage deals are coming to an end!

Becky always goes the extra mile to ensure she can provide for her clients and understands this is a stressful time and supports that.

Becky and team worked hard to provide the best possible service for us. Having them working for us at a time of significant financial volatility was invaluable. Becky got us the nest possible deal at a tricky time.

Highly valued and very satisfied. Felt personal and listened to our life positions. Very friendly and confident advice.

The whole process of applying for a new mortgage is made so easy with Becky. Most recently she was also able to organise some additional borrowing using her expertise and finding the most competitive interest rates with minimal hassle. As always, I am incredibly grateful and would not hesitate to recommend to friends, family or colleagues, thank you for everything. I was most impressed with the attention to detail, carrying out so much work to make my life so much easier.

Becky was always very thorough at explaining our options, never felt patronising or any question unreasonable. Becky was very communitive, and we feel confident she secured us the best rate for our mortgage. We were most impressed with the personal service – felt very tailored to our needs.

10 out of 10. The adviser she knowledgeable and helpful. Nothing to improve, I’m sure everyone is happy. We were most impressed with everything.

Highly Valued & Very Satisfied. I was most impressed with Ability to provide a service quickly and efficiently.

Highly Valued & Very Satisfied. Becky had very good knowledge and understood what I needed and explained everything in detail.

14/06/2023 Highly valued and Very Satisfied. The advisor is very knowledgeable and provides options. I was most impressed with the advisor’s knowledge.

14/06/2023 Becky is very knowledgeable, thorough, helpful and understanding. Nothing is ever too much trouble.

21/06/2023 Excellent knowledge of the markets and products available and very personable service.

24/06/2023 Very friendly and great knowledge. I was most impressed with the knowledge and professionalism.

We felt highly valued, 10 out of 10. Keep doing what you do! We were most impressed with the Communication and efficiency as always. 24/07/23

14/08/2023 I completely trust Becky and am delighted with the service she gives.

16/08/2023 Communication was excellent. Everything was explained to us for parts we didn’t fully understand.